The mission of the Professional Standards Office is to maintain a superior level of professionalism and conduct throughout the Department. Through education, investigation, training and progressive discipline the department’s problems are addressed and resolved.
The Professional Standards
Office is a central contact point for addressing citizen complaints.
Many people believe their complaints will be addressed more rapidly
if they contact City Hall, the Mayor, City Manager or Chief of Police.
The Professional Standards Office conducts investigations of citizen
complaints. By contacting an on-duty supervisor or the Professional
Standards Office, the complaint procedure is started in a more timely
manner. The on-duty supervisor resolves many minor complaints
as soon as they are received. To talk with an on-duty
supervisor, contact the Communications Center at 271-4777.
Sgt. Janice Rothganger is the Professional Standards Officer. In addition to managing the Professional Standards Unit, Sgt. Rothganger assists the Accreditation Manager, conducts research and planning, facilitates the hiring process, tracks and analyzes suspect resistance and officer use of force, and coordinates citizen requests for off-duty officer employment. To contact Sgt. Rothganger, or to request a statistical survey regarding professional standards or internal affairs investigations, please call 271-4780. You may also e-mail her at jlrothganger@ci.st-joseph.mo.us.
Anyone who desires a summary of professional standards statistical information may contact Sgt. Janice Rothganger at 816-271-4780 or jlrothganger@ci.st-joseph.mo.us.
